Razer Wolverine V2 and V2 Chroma Deadzone Issue | Razer Insider

Razer Wolverine V2 and V2 Chroma Deadzone Issue

  • 19 September 2021
  • 77 replies
  • 3118 views

So there is an INSANE issue for these controllers that can be considered a design flaw. There is something known as "intrinsic deadzone" on these controllers is about 15%-20% from what I have seen online. It doesn't matter whether or not it is adjusted in-game, the firmware takes over and makes the deadzone 15%-20% or higher depending on the game deadzone settings. An example of this would be if you set the deadzone to 5%, it would be overridden by the firmware and sets it to 15%-20%. If you set it to 25%, it would be 25%. The easiest solution for this would be to allow a software deadzone control. Another one could be a firmware update. Here are some videos/forums filled with people having this issue. CHECK EDIT 2!
/wolverine-v2-absolute-precision-ultimate-control.66044/page-2

This is honestly a shame because other than that, this controller is definitely the best on the market right now if this wasn't an issue. I will be sticking to my Wolverine Ultimate for now until this gets fixed.
Edit: There is another more detailed video on this issue. It is in Japanese but he has a more advanced testing methodology.
Edit 2: as of 12/3/2021 THIS ISSUE HAS BEEN FIXED! ALL U NEED TO DO IS GO TO THE RAZER APP AND CONFIGURE THE DEADZONE OPTION AND UPDATE YOUR CONTROLLER TO THE LATEST FIRMWARE!

77 Replies

for anyone playing apex through steam, I found that setting the anti dead zone to 0.25 does the trick.

 

I am having problems.with razer wolverine  chroma v2 i have the cord plugged in to the controller and the controller shuts off it does it about 4 to 5 times when i am in a game why does it do that the cord does not pop out and it shuts off i wish the cord was built in the controller because i never had a problem with razer wolverine v2 and the cord built in side     

Userlevel 4
upFollyfresh652
Right Bumper just failed on my Wolverine Ultimate. First three Ultimates came with stick drift out-of-the-box. Had a Wolverine TE whose A button broke after 5 months. This Ultimate only lasted 4 months before the RB started malfunctioning.

Not even mentioning the problem I had with the intrinsic deadzone on the V2 "Basic". Truth be told, by this point the fault is wholly on me, I knew I was dealing with garbage products from a garbage company but I kept buying Razer controllers because they're the only ones who have the extra Top Shoulder buttons.

Never buying Razer again. Waste of time and money. No button is worth the hassle. Live and learn.


I just had my right bumper break on my Ultimate after two years, trying to decided if I want another or just get a XBox controller. I will miss the back buttons on the Razer's though
Right Bumper just failed on my Wolverine Ultimate. First three Ultimates came with stick drift out-of-the-box. Had a Wolverine TE whose A button broke after 5 months. This Ultimate only lasted 4 months before the RB started malfunctioning.

Not even mentioning the problem I had with the intrinsic deadzone on the V2 "Basic". Truth be told, by this point the fault is wholly on me, I knew I was dealing with garbage products from a garbage company but I kept buying Razer controllers because they're the only ones who have the extra Top Shoulder buttons.

Never buying Razer again. Waste of time and money. No button is worth the hassle. Live and learn.
Victrify
Just return it. Don’t even bother waiting, I’ve tried my best to tell them about this problem and they don’t even bother trying.

Got it as a Christmas present and quickly realized the deadzone issue, I’m surely never buying a Razer controller ever
Victrify
Just return it. Don’t even bother waiting, I’ve tried my best to tell them about this problem and they don’t even bother trying.

Razer is doing a terrible job towards these controlers smh
Just return it. Don’t even bother waiting, I’ve tried my best to tell them about this problem and they don’t even bother trying.
So... i bought this controller yesterday, i played for a few minutes and realized that the deadzone is just AWFUL in comparision with my old PS4 controller.

Do you think there is a chance or i must request a refund? I've also sent my problem to support. But i'm getting hopeless by this point.
update: I contacted razer to see if there were any updates or progress on the deadzone feature that THEY told me they would add(as you see in the picture). Comes to find out, they aren’t even working on it. They said something along the lines of “We are still unaware of when or even if the feature is coming” This is just beyond crazy. I mean like how hard is it to add? The V2 and Chroma are basically the same controller, it shouldn’t be that hard to add. this is just disappointing considering the fact that ive had my controller for 3 months and still haven’t gotten the chance to use it because of this. All they say is that they dont have much demand or not alot of people are bringing this up but if they actually found the time to look around the web, its all over. I dont even think they’re looking at this insider forum because they would’ve fixed it by now. Its so crazy lmao.
I’m just confused on why Razer is refraining from fixing this issue for us v2 users??? You fixed it for the chroma users with no problem. My buddy Kobe even showed a video demonstrating the problem with this controller but it seems like Razer still won’t fix it.

Here’s me DEMONSTRATING the actual problem with the v2 controller. I know I’m crying too much but I can’t play any FPS games if the deadzone is so high
I did it guys. finally
There have been complaints on reddit about chroma-version turning into a brick after an update. Perhaps this is the main reason for the delayed update.
Quick update. they seen the video and told me they would put in a feature request but they can't promise that it will be added. That was 2 weeks ago so I'm almost starting to think that we'll never get the deadzone feature. I'm thinking about taking my controller back as its useless if this doesn't get fixed. I don't want to think that their not listening to us but the more we wait what else can we think?
I made a video demonstrating this issue. Please like and comment so that we have a better chance at razer seeing and making a change to this.

Its literally August 1st and its still haven’t been fixed. This is just sad considering that I actually really like the controller but this deadzone thing is really an issue that should’ve been fixed a while ago. Its messed up how the chroma users were the only ones who got the update. It shouldn’t even been that hard to implement considering they’re basically the same controller. we’ve been waiting for months now.
Support has clearly hinted that the update will only happen if there is enough demand. So I strongly recommend that you take a picture of your receipt and make a request to support.
Bought a Razer Wolverine V2 "Basic" and had to give it away to a friend because of the deadzone issue; for me the controller was unusable, but I was not allowed to return it because it's a feature not a defect.

As of July 17th 2022 the Wolverine V2 "Basic" does not have the software/firmware update that allows deadzone customization. It does not have it; as far as I know only the V2 Chroma does.
This is controller bigotry. The WHITE version is getting the feature, but not the BLACK. :mad_:
Thaaatt's crraazzyyyyy. lolSo i guess my request for a replacement product wont even matter...im tryng to playcod and im like stutter stepping. so fuckinng annoying
Customer Service said:

However, as part of our ongoing security measures, we apologize for not being able to provide further support for your Razer product.

Apparently "V2 black" will not be updated. Maybe other owners should also write to support?

The support added:

We appreciate your honest feedback on this matter and have included your request in our Features Request Poll. Depending on the demand and feasibility of your request, this feature might or might not be implemented.


So... If you need a dead zone setup for V2 black, don't be lazy!))
Any news about the firmware update for Black V2 ?
deh707
My Black V2 latest firmware update reads as 1.0.6.0.

However my White V2 reads as 1.0.9.0.

And my V2 Chroma reads as 1.1.1.0

No issues with any of them so far.


So, they released the new firmware for the V2 White, but not the V2 basic? This is crazy. Does your V2 White allow you to change the deadzone in the razer app?
TrekChris
Can confirm what soloIVORYDarkOrchid252 said. Still on 1.0.6.0, tried both on my Xbox and PC, can't get the app to show an "update firmware" button. Vanilla Wolverine V2, but that shouldn't mean anything as the only difference between the two is that the Chroma has RGB, right?


My Black V2 latest firmware update reads as 1.0.6.0.

However my White V2 reads as 1.0.9.0.

And my V2 Chroma reads as 1.1.1.0

No issues with any of them so far.
Can confirm what soloIVORYDarkOrchid252 said. Still on 1.0.6.0, tried both on my Xbox and PC, can't get the app to show an "update firmware" button. Vanilla Wolverine V2, but that shouldn't mean anything as the only difference between the two is that the Chroma has RGB, right?
I am seeing couple of you guys saying its fixed for them I am still facing the same issue alas. I was super excited for this purchase but here I am looking for solutions online instead of smashing guys in games. Well I have tried gamepad test and watched plenty of youtube fixes nothing seems to work for I hope to find an appropriate solution soon!

Reply