I updated my dongle and controller to the latest firmware following the instructions here:
https://mysupport.razer.com/app/answers/detail/a_id/14587/~/razer-wolverine-v3-pro
After the update completed successfully, the controller will only connect to Xbox or PC via the wire. The wireless functionality no longer works. My PC detects that the dongle is plugged in but the controller is never detected. The controller’s chrome will light up with my profile color but no inputs work. It is doing the same thing on Xbox. The controller will even “connect” to the dongle when it is not plugged into anything and show the chroma profile color. I did not buy a wireless controller to use it wired and this is extremely frustrating.
I have gone through all basic troubleshooting steps. I have restarted everything you can imagine. I have tried different USB ports. The controller worked this morning. It is only after the firmware update I am having this issue.
Any help is greatly appreciated.