Razer Wolvering V3 Pro No Longer Connecting Wirelessly After Firmware Update

Question

I updated my dongle and controller to the latest firmware following the instructions here:https://mysupport.razer.com/app/answers/detail/a_id/14587/~/razer-wolverine-v3-pro After the update completed successfully, the controller will only connect to Xbox or PC via the wire. The wireless functionality no longer works. My PC detects that the dongle is plugged in but the controller is never detected. The controller’s chrome will light up with my profile color but no inputs work. It is doing the same thing on Xbox. The controller will even “connect” to the dongle when it is not plugged into anything and show the chroma profile color. I did not buy a wireless controller to use it wired and this is extremely frustrating. I have gone through all basic troubleshooting steps. I have restarted everything you can imagine. I have tried different USB ports. The controller worked this morning. It is only after the firmware update I am having this issue. Any help is greatly appreciated.

MasterZade · Answer

If your Xbox can see it but your PC can’t your controller is probably in Xbox mode. It seems like after the update the controller no longer connects to the PC in Xbox mode and only works in PC mode.Press the Function (circle button) + Menu + A button and that should put you into the mode so Synapse can see your controller and connect to the wireless dongle. Same thing happened to me...the Wolverine V3 would not work at all with the wireless dongle until I used that button combo to switchinto PC mode. If you want to switch back to Xbox mode to play on your Xboxpress Function + Menu + X.

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