Does this device work - is it systemic issue or a bad unit?
My finger is poised on the Amazon return button. This is not a good introduction to Razer products.
Razer Wolverine V3 Tournament Edition – Windows 10
Summary of Issues:
• The normal xBox buttons work.
• The Profile Sync icon in Synapse spins indefinitely. The tab always shows perpetual “Loading”. The three‑dot menu never appears, so I cannot view or create profiles.
• Profile switching on the controller does not change the LED color.
• M‑Keys do not retain assignments. None of the changes I make persist. As soon as I click the refresh icon in Synapse, all assignments disappear.
• The serial number field in Synapse is blank. It appears as if Synapse is not communicating with the device, even though the controller shows up as a configurable device.
• I have uninstalled and reinstalled Synapse multiple times.
• Firmware update cannot be performed. The “Update” button never becomes active after the switch to XBox mode step.