Razer synapse update cuased 7.1 to be on always for Apex legends and EQ settings no longer work | Razer Insider
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Razer synapse update cuased 7.1 to be on always for Apex legends and EQ settings no longer work


 

Black shark v2 pro 2020

Razer synapse update caused 7.1 to be on always for Apex legends and EQ settings no longer work

 

I want to be using stereo not 7.1

 

when trying to change eq nothing happens anymore and when playing apex legends it sounds like thx 7.1 is always activated 

 

tested all methods of fixing nothing works we need a fix ASAP audio is everything in a game and its sad to see I cant play properly over a synapse update

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10 Replies

  • Insider Mini
  • 5 replies
  • November 7, 2023

Same problem with Nari Ultimate. The update made all functions unusable, no matter how much I reinstall Synapes.


  • Author
  • Insider Mini
  • 2 replies
  • November 7, 2023

Any word from devs ? Any updates on when it will be fixed yet ?


  • Insider Mini
  • 3 replies
  • November 7, 2023

I am no longer able to select the THX-spatial audio speakers because they aren’t shown

 


technoPaleCyanPEARL449
chubdubbz wrote:

Any word from devs ? Any updates on when it will be fixed yet ?

I haven't found any announcements from the developers about this, the only thing I have is 3 messages in which they asked for the serial number and synapse logs, and I'm waiting for a response. If you need more help and I solve this problem, I will duplicate the solution here.


CerisePinksharpboard321

Where’s the developers? Help us! I want to download previous version!


  • Author
  • Insider Mini
  • 2 replies
  • November 7, 2023

Agreed or give us a link for previous version until this is resolved cause the audio is straight garbage now 

I absolutely loved my Black shark v2 pro headset before this update hands down one of the best but now it's one of the worst headsets 


technoPaleCyanPEARL449
chubdubbz wrote:

Agreed or give us a link for previous version until this is resolved cause the audio is straight garbage now 

I absolutely loved my Black shark v2 pro headset before this update hands down one of the best but now it's one of the worst headsets 

As far as I know, the previous version doesn't work for some people either, I've seen several people whose headphones stopped playing in sync without updating.


wireAzureMistretro165

this is not fun anymore. even my profile was lost and i don’t remember what was numbers in my EQ :(


  • Insider Mini
  • 2 replies
  • November 9, 2023

After doing the latest update, I had my EQ settings perfect for a FPS Game CS2 that I play and after the update,  Razr decides to just reset my enhancements which I dont remember what I had before  to set it back… It is such a frustrating deal since the new update claims the THX is good for gaming…. THX has NEVER BEEN GOOD FOR FPS GAMING as I want to hear footsteps, I am not looking for the best quality sound for music. I have never heard a person tell me that THX is great as it’s nothing but bad reviews for it.


  • Insider Mini
  • 2 replies
  • November 9, 2023
wireAzureMistretro165 wrote:

this is not fun anymore. even my profile was lost and i don’t remember what was numbers in my EQ :(

Yeah, this is exactly my problem and it is not a small issue since I wasted a lot of time into getting my game of choice which happens to be CS2 and now, it is frustrating because I can’t hear footsteps(which plays a HUGE part in CS2 to know where your enemies are….


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