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AirPods volume issue

  • 9 November 2019
  • 3 replies
  • 577 views

Hey, Razer community!

Recently, I have noticed a volume problem when using Apple AirPods with the Razer mobile 2. It seems that the Airpods volume level is capped and will increase no higher than 60% even though the Media volume on the Razer says it's at max.

I read that it may be due to the new software update (8.0.0). I have tried disabling absolute volume, restarting and repairing my phone and AirPods multiple times. Thoughts, suggestions, or solutions would be appreciated!
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3 Replies

  • Insider
  • 319 replies
  • November 11, 2019
Hey Jonjon3434! I suggest looking through your settings and seeing if there is a safety cap. sometimes Phones will introduce a safety cap to protect hearing. Also, Since these are airpods you are using and you are running an android BIOS, you are bound to run into a few problems. I then suggest to try and revert back to an earlier BIOS version. If you need help with that you may want to contact support.

  • Author
  • 2 replies
  • November 12, 2019
xARACHN1D
Hey Jonjon3434! I suggest looking through your settings and seeing if there is a safety cap. sometimes Phones will introduce a safety cap to protect hearing. Also, Since these are airpods you are using and you are running an android BIOS, you are bound to run into a few problems. I then suggest to try and revert back to an earlier BIOS version. If you need help with that you may want to contact support.


Thanks @xARACHN1D ! I will definitely try that.

I just recently noticed the volume cap after using it for a couple of weeks. The volume at the time was fine, but hopefully, your suggestion helps!

  • Insider
  • 319 replies
  • November 12, 2019
Jonjon3434
Thanks @xARACHN1D ! I will definitely try that.

I just recently noticed the volume cap after using it for a couple of weeks. The volume at the time was fine, but hopefully, your suggestion helps!

Glad I could help!

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