Asking for help w/ Black Shark v2 X | Razer Insider
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Asking for help w/ Black Shark v2 X

  • December 23, 2020
  • 3 replies
  • 5 views

Son was using this on PS4, but now trying on PC, but can't get to work. Not seeing the Razer come up in the Device Mgr and not seeing drivers on the site. Any feedback/insight on how-to would be appreciated. Thanks!
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3 Replies

  • December 24, 2020
You probably gotten a bad hardware because this issue doesn't come so often. If you have a warrenty, then try to replace the one you have. If you don't or it expiered, then you should try contacting razer support.

Sye_The-Vie
Vanguard
  • VANGUARD
  • December 24, 2020
Click the following link for RAZER support web interface https://support.razer.com/

  • Author
  • December 27, 2020
River_ssz
You probably gotten a bad hardware because this issue doesn't come so often. If you have a warrenty, then try to replace the one you have. If you don't or it expiered, then you should try contacting razer support.
Thx, just bought them so should be in warranty...I'll hit them up.