Basilisk Ultimate, FireFly v2. Automatic surface resets

Using Razer Synapse v3. During game session it happens very often and constantly: my cursor getting stacked for a few secs w/o an opportunity to move it. After that, my calibrated surface is getting reset to intelligence tracker (smart tracker) that i don't wanna use. Any way to fix that ? Triggering me really hard, especially in competitive games where this bug matters alot because i become unable to use my device for tremendous amount of time