Basilisk Ultimate win10 vs win11 charging | Razer Insider
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Basilisk Ultimate win10 vs win11 charging

  • 2 July 2024
  • 2 replies
  • 18 views

I have a Bas Ulti that is just leaving me stumped. I just got a new pc with windows 11 and the mouse will not charge. When docked, it THINKS it’s charging. It knows it should be. But the percentage never goes up. (Wireless use is unaffected only charging is issue) Yet if I plug it into our other pc with windows 10, no problems at all. Charged perfectly. I’ve tried uninstalling synapse and reinstalling. The versions are the same on both PCs. I’ve tried both synapses (3.0 and New). I’ve updated the drivers for it. None of this has worked. It won’t charge by bring directly plugged into cable to pc either. The windows 11 pc is the only thing it refuses to get any charge on (but acts and thinks it’s charging). I’m dumbfounded. Razer sent a rma form to me, but I’d rather not since I know it works and is fine but some thing between it and 11 are not meshing. Anyone had an issue with win11 and their mouse? Did you find the answer? I’d rather not rma/buy a new/keep it plugged in permanently when there’s just something I’m missing.
 

2 Replies

I have a Bas Ulti that is just leaving me stumped. I just got a new pc with windows 11 and the mouse will not charge. When docked, it THINKS it’s charging. It knows it should be. But the percentage never goes up. (Wireless use is unaffected only charging is issue) Yet if I plug it into our other pc with windows 10, no problems at all. Charged perfectly. I’ve tried uninstalling synapse and reinstalling. The versions are the same on both PCs. I’ve tried both synapses (3.0 and New). I’ve updated the drivers for it. None of this has worked. It won’t charge by bring directly plugged into cable to pc either. The windows 11 pc is the only thing it refuses to get any charge on (but acts and thinks it’s charging). I’m dumbfounded. Razer sent a rma form to me, but I’d rather not since I know it works and is fine but some thing between it and 11 are not meshing. Anyone had an issue with win11 and their mouse? Did you find the answer? I’d rather not rma/buy a new/keep it plugged in permanently when there’s just something I’m missing. https://9apps.ooo/ 

 

I got this,...

It should work out of the box, so if Razer is offering rma, then I’d try replacing it.

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