Basilisk v3 pro freezing midgame | Razer Insider
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Question

Basilisk v3 pro freezing midgame

  • August 12, 2024
  • 2 replies
  • 169 views

RoseDustcastbit811

I’m having an issue where the mouse just randomly freezes (including rgb) or just reboots while playing. It’s getting to a point where games are not even playable sometimes. I have tried everything like removing drivers, reinstalling synapse and much more. If anyone has a solution I would greatly appreciate your help! It’s not disconnecting completely bc I would hear the windows chime. It’s also connected to a mouse dock pro. I’d also like to state that the problem does occur during normal internet browsing as well. Thank you!
 

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • August 12, 2024

The same happening on the cable?


  • Insider Mini
  • September 30, 2024

I have the same problem! The RGB lighting continues to work, but the mouse pointer does not move.

(Razer Mouse Dock Pro & Charging Puck and Razer Basilisk V3 Pro)