I’m having an issue where the mouse just randomly freezes (including rgb) or just reboots while playing. It’s getting to a point where games are not even playable sometimes. I have tried everything like removing drivers, reinstalling synapse and much more. If anyone has a solution I would greatly appreciate your help! It’s not disconnecting completely bc I would hear the windows chime. It’s also connected to a mouse dock pro. I’d also like to state that the problem does occur during normal internet browsing as well. Thank you!
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The same happening on the cable?
I have the same problem! The RGB lighting continues to work, but the mouse pointer does not move.
(Razer Mouse Dock Pro & Charging Puck and Razer Basilisk V3 Pro)
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