Black screen>Lock screen Razor blade 15 2020 base model | Razer Insider
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Black screen>Lock screen Razor blade 15 2020 base model

  • 10 March 2022
  • 6 replies
  • 22 views
Hey Peeps,



Am just now having problems with my 2020 razer blade 15 base model with it going to a black screen the computer goes to the sleep mode when I click on the keyboard and shows me the lock screen to sign in with my pin. I reset my OS 10 home edition and it's still a problem. I also removed the razer synapse and it's old files on the program folder. I have the 2070 rtx max q gpu and 16 gig ram. Any help with this issue would be greatly appreciated!
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6 Replies

Razer.Speedcr0ss
Userlevel 7
ScienceDesign
Hey Peeps,

Am just now having problems with my 2020 razer blade 15 base model with it going to a black screen the computer goes to the sleep mode when I click on the keyboard and shows me the lock screen to sign in with my pin. I reset my OS 10 home edition and it's still a problem. I also removed the razer synapse and it's old files on the program folder. I have the 2070 rtx max q gpu and 16 gig ram. Any help with this issue would be greatly appreciated!


Did you try updating your graphics card and other drivers through NVIDIA and Intel Driver & Support Assistant?
S
Razer.Speedcr0ss
Did you try updating your graphics card and another driver through NVIDIA and Intel Driver & Support Assistant?

I will do that this evening and update are once known issue is resolved
Razer.Speedcr0ss
Userlevel 7
ScienceDesign
I will do that this evening and update are once known issue is resolved


Thanks mate! Please update this thread or send me a PM. Just refrain from posting any information from the laptop and you publicly.
Joikansai
Rank
Userlevel 7
ScienceDesign
Hey Peeps,

Am just now having problems with my 2020 razer blade 15 base model with it going to a black screen the computer goes to the sleep mode when I click on the keyboard and shows me the lock screen to sign in with my pin. I reset my OS 10 home edition and it's still a problem. I also removed the razer synapse and it's old files on the program folder. I have the 2070 rtx max q gpu and 16 gig ram. Any help with this issue would be greatly appreciated!

Did you use any magnetic smartwatch btw?
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B
joikansai
Did you use any magnetic smartwatch btw?

THANK YOU Joikansai. I am setting up my new Razer 15 3070TI and my screen would going to the lock screen. Once I saw your post I took my watch off and it fixed the issue. Thank you.
Razer.Speedcr0ss
Userlevel 7
bestAzureWebColor311
THANK YOU Joikansai. I am setting up my new Razer 15 3070TI and my screen would going to the lock screen. Once I saw your post I took my watch off and it fixed the issue. Thank you.


Thanks for helping out, joikansai. I'll ensure to cascade to cascade this to the team as a reference.
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