blade 16 USB C PD not charging when off or lid is closed | Razer Insider
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Question

blade 16 USB C PD not charging when off or lid is closed

  • November 29, 2023
  • 1 reply
  • 466 views

Hi,

I got a blade 16 silver few days ago and while the laptop is impressive, I'm curious if it's normal for the device not to charge via USB-C PD when it's powered off or when the lid is closed. 

thanks

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1 Reply

alleyBrightMarooncool655

It appears that there might be an issue with the Blade 16's USB C PD (Power Delivery) not charging when the device is turned off or when the lid is closed. you can try these steps

 

 

 

 

Check Power Settings: Ensure that your power settings allow charging when the device is turned off or the lid is closed. Go to Power Options in the Control Panel and adjust the settings to enable charging in these scenarios.

 

Firmware and Drivers Update: Update your laptop's firmware and drivers, especially those related to power management and USB ports. Visit the manufacturer's website for the latest updates or use their software utilities for automatic updates.

 

BIOS Update: Check if there's a BIOS update available for your Blade 16. Sometimes, BIOS updates address charging-related issues. Follow the manufacturer's instructions to update your laptop's BIOS.

 

Different USB-C Port or Charger: Try using a different USB-C port on your laptop for charging. Additionally, test with another compatible charger or cable to rule out any issues with the charger or port.

 

Reset Power Settings: Reset power settings to default and reconfigure them to your preferences. Sometimes, incorrect settings might cause charging problems.

 

Check for Hardware Issues: If none of the above steps work, there might be a hardware issue. Contact the manufacturer's support or a certified technician to inspect the USB-C port or power delivery system for any faults.


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