Blade 2025 16 - Windows key does not work after locking PC with WIN + L (not game mode) | Razer Insider
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Blade 2025 16 - Windows key does not work after locking PC with WIN + L (not game mode)

  • May 22, 2025
  • 1 reply
  • 61 views
C

Hi all,

When I lock my blade 2025 16 with WIN + L key, I unlock it with Windows Hello - face. Windows key stops to work completely. Game mode is not enabled in Synapse, Copilot button normally works. I can reproduce this 100% time, fresh Win 11 Home reset OS.

 

Happening to anyone else? Any trick how to fix this? I have to restart Blade to get Win key working again. Exit/Restarting Synapse does not help.

Thank you

 

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3394 replies
    • May 23, 2025

    Hi chbt500,

    Thanks for raising your concern. I understand that you're experiencing an issue where the Windows key stops working after unlocking your Razer Blade 16" (2025) with Windows Hello. To isolate the issue, please ensure to install the latest BIOS updater and firmware here. Feel free to PM me with your device's serial number if you need further assistance. All the best!

    *Thread locked to curb the conversation to PMs.

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