Cannot contact Razer support at all | Razer Insider
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Cannot contact Razer support at all

  • December 25, 2025
  • 2 replies
  • 14 views

Basically, I've lost access completely to the old e-mail I used to make my Razer account and register the products I own. I am unable to change it and unable to contact Razer in any way. Their "support" doesn't actually give you an option to receive account support and just sends you back to their warranty support page. What do I do? Literally nothing on their site is helpful and it's frustrating that they evidently don't like the idea of actually helping their customers.

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2 Replies

  • Author
  • Insider Mini
  • December 29, 2025

Basically, I've lost access completely to the old e-mail I used to make my Razer account and register the products I own. I am unable to change it and unable to contact Razer in any way. Their "support" doesn't actually give you an option to receive account support and just sends you back to their warranty support page. What do I do? Literally nothing on their site is helpful and it's frustrating that they evidently don't like the idea of actually helping their customers. https://9apps.ooo  

I got this,...


Razer.ScarletRouge

Hey there, ​@igranrene 

Thank you for sharing your concern here. You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Peripherals," and finally enter your device's serial number.


Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!



*Thread locked to curb conversation to PM.