So my firefly pro just came in and it’s my first razer product.
I’m messing with Chroma to get a few effects going. Basically static color, then breathing effect. I understand it’s a layered priority on the left side in the chroma program but.. my bottom effect never shows up? I tried to google answers but the most I found was a transparency/opacity adjustment that doesn’t seem to exist?
Or has a few things have changed from previous versions? Mainly a transparency function?
Hi leetCrimsonFIREOPAL863,
Happy to know you’re using the world's first fully LED-backlit gaming mouse mat. The issue where the Razer Firefly V2 Pro's bottom lighting effect does not appear is often related to software configuration, specifically within Razer Synapse 3 or 4, or interference from Windows 11's Dynamic Lighting feature. PM me your Razer Mouse Mat’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission. I’ll use the said detaild to give you device-specific steps.
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