Disappointment with Mac usability. Might be done with Razer. | Razer Insider

Disappointment with Mac usability. Might be done with Razer.

  • 30 September 2021
  • 2 replies
  • 1 view

Let me begin by saying I have use only Razer products for close to 10 years now. I have always used mac for my design and video editing. The profiles and keymapping are crucial to what I do. Up until a couple years ago, I never had any issues with any of my products.


1. No Synapse 3.0 compatibility
2. New products not compatible with 3.0
3. 2.0 new update does not recognize any hardware
4. Products stop working without any fixes, ie. keyboard lighting, hardware not found, macros not working
5. No support for issues besides "Have you updated?" "Try unplugging and plugging somewhere else" "Reinstall software" as if I haven't tried all of these multiple times. After these "suggestions", nothing but "Im sorry I don't know what to say"

I'm sorry to say, but you're losing a lifelong fan and user unless you make Mac a priority. I know I am not the only one.
(5) Deathadders of all versions (2) keyboards (2) headsets. Oh.. and the original Nostromo "gamepad" before it was bought out by razer.

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2 Replies

Userlevel 7
Sorry to hear,:frown_: I'm guessing it's just too small of market to focus on for them at this point.

From the Steam Hardware Survey:
Userlevel 7
The sad thing is that even Pro series are not Mac compatible... but 1st Pro series keyboard/mice was dedicated for Macs.
Sometimes people doesn't use their peripherals for gaming, but for office use too.