Do I have to pay import taxes and customs duties when ordering from the shop? | Razer Insider
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Question

Do I have to pay import taxes and customs duties when ordering from the shop?

  • February 9, 2026
  • 1 reply
  • 13 views

Hello, I currently live in Germany.

I purchased hardware worth €245 on the Razer website.

This morning, I was surprised to find out that the items I ordered are being shipped from Hong Kong. I saw this when I tracked the shipment number.

My question is: do I have to pay import taxes and customs duties?
 

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1 Reply

Razer.ScarletRouge

Hey there, ​@coolRoseMadderup516 

Thank you so much for sharing your concern here. Please send me a private message together with your order number, and I'll be happy to look into this for you. Thank you!

 


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