forgotten back up codes and number | Razer Insider
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forgotten back up codes and number

  • April 28, 2026
  • 1 reply
  • 22 views
7

I no longer use my phone number(the one that I used on my razergold acc) and I also don't have the codes the authentication codes(?). I have proofs that I own the account. I really need helppp. I can't purchase anything, because I have to use my codes😭😭😭😭

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    1 Reply

    Razer.ScarletRouge

    Hi there, ​@736034109 

     

    Thank you for sharing your concern here. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update.

    Alternatively, you can contact our Razer Gold Support Team via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Thank you!

     

    *Thread locked to curb the conversation to PM.

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