Been waiting for 2 weeks now and Razer isn't even responding.....

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Some Razer services, including support and the shipping side of things, have been impacted by COVID-19. The product could be on the way, but shipping times could be longer.

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Check this user's post: /razer-phone-2-adaptor-inserts-for-razer-kishi.59150/

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shadowleon12
I was wondering if anyone has gotten them? I have been waiting for some time now for mine and no work on them. So if anyone out there has gotten them can u upload some pictures of them so we can see what they look like?

Finally got a reply after a month and they're insisting I send a video of the problem. Not sure why they need proof of a known issue and I'm not risking damaging my RP2. I bought the Kishi thru Razer, just send me right grips already.

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Hi did you receive the inserts in the end? I brought this controllers direct from razer which ehri website at the time support RP2, now i have the controller I find out that isn't the case and I have to mess about with support for some inserts. I'm wondering to just send back the controller for a refund or waiting weeks/months for support to issue some rubber inserts. This is two products in a space of a week which doesn't work, Nari ulimate xbox headset with mic issues and now this controller, over £300 worth of goods. Beginning to think razer products are not up to scratch.

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