I bought this mouse in June last year and it was great . But a few months ago I started consistently having an issue where I could not be touching the mouse and the cursor will still drag across my screen very slowly. It’s gotten progressively more frequent. I’ve seen some suggestions here and there that mentioned blowing on or cleaning the sensor which I’ve done a few times now but the problem persists. Have also thought about trying to do a RMA but I’ve read so many nightmare stories about the razer’s rma process.
Question
Having some serious drifting issues with my Viper V3 Pro
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- Razer Support
Hey there,
I understand that you're experiencing an issue where your mouse cursor slowly moves across the screen on its own even when you're not touching the mouse. Please try the troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number so I can check its details in our system and assist you further. Thank you!
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