Hello, my mobile phone number can't receive the verification code and my backup code can't be queried. | Razer Insider
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Hello, my mobile phone number can't receive the verification code and my backup code can't be queried.

xinjiapo12345

您好，我的手机号收不到验证码，备份码也无法查询。

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2 Replies

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • April 3, 2025

Hey ​@xinjiapo12345,

Please submit a ticket by going to this link so our Razer Gold Team can assist with your account. Just send me a PM your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM.

xinjiapo12345

Why am I providing a work order to show you that I am not allowed to submit it

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