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Question

How to contact support?

  • December 7, 2024
  • 1 reply
  • 52 views

Hey there,

I try to contact the Razer support since a week. Every thing that I try doenst work:

 

  • Telephone: only a computer voice saying there is no support via phone
  • Email: (education-support@razer.com) says the email adress doesn’t exist
  • Contact form: can’t put in my first name and last name which are both mandatory fields
  • Chat: even in the times where the chat should be up, I am not able to open up the chat. It always says I should pay attention to the chat times.

What is happening here?! Could any kind soul help me?

 

Thanks in regard.

momo_wcon

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • June 17, 2025

Hey ​@momo_wcon,

Let me assist you. Can you send me a PM with more details about the issue together with the serial number of your device so I can verify it in our system and check for applicable workarounds that might address it?

 

 

 *Thread locked to curb conversation to PM.