Hello, I need to start the warranty process for a Razer Viper 8KHz mouse, it has problems with the scroll wheel. I don't know how to start the claim, can you help me? I am from Argentina, I have proof of purchase, S/N and P/N.I hope for your help, greetings!
How to get started with a Razer Viper 8KHZ mouse warranty
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Userlevel 7
+1
Basically you’ll just RMA it at the place where you’ve bought it.
You can try contacting Razer Support here: https://mysupport.razer.com/app/warranty-support/
In the store in my country where I bought the product, they accept returns within the first 6 months. After that period, they told me I should process the warranty directly with Razer. That’s why I’m here trying to initiate the RMA process, but I don’t know how to start.
- 2177 replies
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24 July 2024
Hi ezequielrcgamer,
I replied to your message. Please check your inbox and provide me the the details needed so I can create a case on your behalf. Thank you.
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