Hi,
I just bought 7.1 surround sound addon on the Razer site, but the activation key I received is invalide (according to the product). I copy/pasted it, manually, still nothing. After running round and round on their support site, figured I am not the only one who can`t get a ticket open.
Any insight?
Question
How to get support?
This topic has been closed for replies.
- Razer Support
Hi headBlueberryfun467,
Based on out system, you’ve purchased a THX Spatial Audio and your headset is not registered to the account. To use it, please make sure to download the correct software here. I hope this information helps. Feel free to send me a PM with your product serial number and screenshot of the issue so I can take a closer look. Have a great day!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.