I only have about a month with this keyboard, and it's given me nothing but issues. Even after updating its firmware to the latest version as of 6/22/2023, and wiping out clean the Synapse 3 app and reinstalling it, multiple times, the keyboard refuses to charge. No matter what I use, either plugging it into my work machine, my personal gaming rig, or even using my phones charge adapter. I have let it sit overnight, gone to work and come back to the keyboard still nearly at 0% battery.
I've seen multiple other threads here of people complaining about similar issues, and some of them haven't gotten a single reply, so I'm expecting to go through the same,
I just can't believe that I paid over $270 bucks after tax for this keyboard, only to be left in the dust. I was better off buying a cheap alternative. That could've possibly help me a lot better. I'm furious that, to make matters even worse for me, I purchased the keyboard through Amazon, and I'm an overseas customer that lives in the Caribbean, so I can already imagine the absolute lack of support.
Again, I have already tried reinstalling and doing a complete wipe out of the synapse app, and the keyboard's firmware is already at its latest version.,
I hate that I bought this keyboard. Razer DeathStalker V2 Pro charging problems
Hi,
yeah, I had this keyboard for almost 8 months now, maybe more..
my keyboard also has the 0% charge issue plus my keyboard is randomly shutting down during gameplay etc..
I spent 250 euro for this keyboard and It was not worth it - not able to RMA it either..
currently using a 20euro keyboard.. I’m not going to buy any razer keyboards anymore - bad experience.
Are you not able to use the keyboard just wired until the issue is fixed? iirc it works perfectly fine through a USB port while wired...
Are you not able to use the keyboard just wired until the issue is fixed? iirc it works perfectly fine through a USB port while wired...
I am having this same issue, and yes it does work while wired but why the heck did we pay all of this money for a nice keyboard if you can’t even use it’s BT or 2.4 capabilities. Very frustrating.
Lots of issues on my DeathStalker v2 pro.
I have the
Keyboard: DeathStalker v2 pro
Mouse: Deathadder v3 pro
Headset: BlackShark v2 pro wireless
All new. Not more than 1 week old.
I had read the same somewhere that if there are 2 devices connected, it gives an issue.
so as per this video:
https://www.youtube.com/watch?v=_uoqS_7RQTI
I did the same. all my firmware are upto date. No issues with mouse or headphones.
keyboard is connected to the mouse dongle and is using a single dongle to connect via Hyperspeed.
Although improved,
- I still keep getting isssues with random unresponsiveness on key press for a few seconds
- random reconnections. and kind of renders the keyboard unusable. keyboard Flashes white before this happenes
- Very rarely one keypress equates to multiple keypresses and results ion multiple characters on screen.
- Continuous keypress doent work at time. especially ingame. e.g. pressing ‘w’ for movement doen’t result in continuous movement
Really surprised that such a expensive keyboard has such issues!!
If you have found any solution, please do let me know.
kind of expected issues when I see it’s marked “frequently returned” Item when I viewed it on amazon.
I bought a viper v2 pro mice first and looking to get a keyboard from razer too. since it advertised that they support multi devices connecting through single dongle.
The deathstalker v2 pro TKL was at pretty lovely discount when I decided to give it a shot.
Came in 2 days and the dongle is came death. working with my mice dongle through multi connection but randomly cause my mice to disconnect. Seriously bad because I bought this for FPS game.
Luckily, I am in U.S. and Razer is able to get me a RMA.
And I got a new looking, sealed one from Razer in about a week. (time wasting already)
everything working but same old issue if I use the multi device connection through a single dongle, so I had to plug both dongles. (imagine your teammate looking at you freeze all the sudden in front of a full squad enemy).
FF are most updated so not mentioned.
and then the battery life, I charged three times having it for just 7 days.
10% static light and 1 mins off inactivity. I play at most 4 hours a day. 100% charged showing on Synapse every time. and overnight it could drop like 20%+. seriously nowhere near the battery life it claimed to have.
Maybe I should just pay a bit more to go for Logitech.
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