I have activated the product, but when checking the serial number, I get an error help me pls | Razer Insider
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I have activated the product, but when checking the serial number, I get an error help me pls

  • March 29, 2024
  • 4 replies
  • 214 views

soezzz7

A few days after I bought a Razer barracuda x 2022, I decided to check them by serial number, but it didn't work. I tried to register the product, and I succeeded. Can this somehow affect the warranty. I don't know what to do next, should I return the product to the store or continue using it?

 

Best answer by FiszPL

It does not affect the product.

The warranty checker on the 1st screen is only for products that was bought directly from Razer.com and it’s only to check if it’s eligible for Razer Care warranty (additional warranty).

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4 Replies

FiszPL
Vanguard
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  • VANGUARD
  • Answer
  • March 29, 2024

It does not affect the product.

The warranty checker on the 1st screen is only for products that was bought directly from Razer.com and it’s only to check if it’s eligible for Razer Care warranty (additional warranty).


soezzz7
  • Author
  • Insider Mini
  • March 29, 2024

 

thx so much 


  • Insider Mini
  • June 10, 2025

Hi everyone, Ihave the same error problem when i'm trying to verify my game controller (Razer Wolwerine V2) Please someone tell me what to do!


Razer.Aero
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  • Razer Support
  • June 11, 2025

Hi everyone, Ihave the same error problem when i'm trying to verify my game controller (Razer Wolwerine V2) Please someone tell me what to do!

Hi pepi1991,

I’ve responded to your PM, and I have verified that your device is now registered to your Razer account. All the best!

*Thread locked to curb conversation to PM.