I have the Razer Blackshark V2 X’s and the mic isn’t working | Razer Insider
Skip to main content
Question

I have the Razer Blackshark V2 X’s and the mic isn’t working

  • December 3, 2025
  • 1 reply
  • 10 views
J

Hi. For the life of me, I can’t find the Blackshark’s audio input on my laptop. I don’t even know if it works. I want to know how to find it. Please help me.
 

    This topic has been closed for replies.

    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • December 3, 2025

    Hey ​@jagiapa9,

    Please bear with me for a bit. Can you reinstall your audio drivers by following the steps below? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the mic issue.

    1. Press Windows key + S on the keyboard to open the Search bar.

    2. Type in "Device Manager" and hit enter.

    3. Expand "Audio inputs and outputs".

    4. Right-click on "Speakers (Realtek High Definition Audio)".

    5. Select "Uninstall device".

    6. Restart the computer. The drivers are automatically installed after the restart.

     

     

    *Thread locked to curb conversation to PM.

     

    CookiesCookie settingsAccessibility statement