Is there anyway to contact support with my serial number? | Razer Insider
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Question

Is there anyway to contact support with my serial number?

  • December 18, 2025
  • 1 reply
  • 13 views

I’m trying to find some advice / log a support issue with my Woverine V3 Pro boothtooth adapter. It’s less than a year old, but the serial number has worn away as it’s on the sticke behind the pad. This means I cannot find anyway to log a support query.

The problem is with the Bluetooth adapter not connecting. I unplugged from my xbox and plugged into my PC to update the controller, this keeps giving malfunction errors. tried multiple USB ports. Since doing that it no longer works in my xbox.

Stuff for ideas now.

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1 Reply

Razer.ScarletRouge

Hey there, ​@madjonST 

Thank you for sharing your concern here. You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Peripherals," and finally enter your device's serial number.


Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!



*Thread locked to curb conversation to PM.