Kraken v4 pro issue

So here's a weird one for y'all. Recently I had a windows update. After my computer restarted my kraken v4 pro doesn't work correctly. The wireless base doesn't want to be recognized by synapse. Even weirder the headset won't work unless it's connected via USB cable. That's not even the weirdest part. The weirdest part is that the headset acts like it's on, but when I hit the power button it doesn't shut off and says "power on" when it registers. It won't change audio modes either. I tried to check firmware and it was up to date, but also wouldn't let me force reinstall the firmware. I'm not sure what to do beside let the headset drain power overnight, and recharge it tosee of that helps. I know that it has to be on hyperspeed wireless to resync to the base, but I'm not sure what else to do. Also the mic wont retract even after trying to spin it around and try to get it to fit back inside the spot for it.