Hello, I have now had a couple of razer products, some I was less amazed about such as the Razer mice and Razer headphones but then also some of your amazing stuff such as the Razer Huntsman and the Razer phone 1 + 2.
That being said, you guys stopped producing the phones, which I get it's a hard market, it's also hard to compete as the competition is quite hard to go against, however I would really like to know why it is, that you guys have quite the "apple" behaviour when it comes to sourcing parts, due to your policies you made it almost impossible for people to repair their beloved razer phones, I just don't understand why you would do it, you obviously care about customers enough that you would release kernel source codes and builds to make the modding community make incredible stuff with your phones, however these devices won't last for us, we can't even find a replacement USB charging port, replacement screen or even a replacement battery which is absurd as batteries are simply things that are very finite, even if you take care of your phone.
I love my Razer Phone 2, especially with mods it's not only still a relevant powerhouse but makes absolutely stunning pictures and lasts long on battery, even after 2 years, however it pains me to see that my type C port or battery will one day simply die due to use and I will have to trash the otherwise amazing phone because you guys refuse to source out your replacement parts.
I saw you had your shop, which sadly has no razer phone replacement parts and was hoping that maybe one day you guys would maybe consider selling these parts, we are a very competent and niche community that loves the phones you made for us and would love to keep them as we simply have no other phones out there that offer the same.
I don't know if this thread will change anything, however I still feel that maybe there might be a slight chance for us to get you guys to sell us the things we need to repair our phones again.
Let us repair our phones
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.