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Question

lost phone

  • March 26, 2025
  • 1 reply
  • 11 views
LilacLustergeoAMBER578

I lost my phone and I don't receive a OTP. how can I change my contact number. I dont remember also my backup code

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • March 27, 2025

    Hi LilacLustergeoAMBER578,

    I understand you wanted to change the phone number associated with your Razer ID because you lost access to your mobile number. Please send me a PM the following information so I can verify your account.

    Razer ID:
    Email address associated with your Razer ID:
    Date of Birth:
    Full Name:
    Old phone number:
    New phone number:
    Country:

    *Thread locked to curb conversation to PM.

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