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Question

Lost Phone Number and no backup code

  • June 12, 2026
  • 2 replies
  • 12 views
TopazeverAMETHYST690

I lost my phone and now i cant top up. I also don't have backup codes but i can access my registered email.

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2 Replies

TopazeverAMETHYST690

Anyone please help me

 

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • June 12, 2026

    Hey ​@TopazeverAMETHYST690,

    With regard to your Razer Gold concern, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case.


    *Thread locked to curb conversation to PM. 

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