Lots of problem happened on my Blade 15 2020 base | Razer Insider
Skip to main content

Lots of problem happened on my Blade 15 2020 base

S
First, the windows OS that come with the PC have such ugly fonts, and sometimes the ":" symbols appearing as sth else weird. Then I reinstalled the windows, the problem solved, but the touchpad start to not working until i complete the latest windows update. Another problem occurs when i try to enter "System" function menu in synapse. Every time i click in, synapse crashes immediately. Now i still can't solve the problem and customer care haven't reply my mail for two days now. I completely uninstalled the synapse and deleted the Synapse folder already, i've tried everything I could and found on the internet, but the problem is still there and I can't use synapse "System" function menu at all. Anyone knows how to solve this prb?
Did this topic help you find an answer to your question?
This topic has been closed for replies.

3 Replies

S
I've had similar issues with my blade 15. Every time I try to open the system menu in synapse it crashes. When I try to click on my mouse from the devices menu it doesn't crash tho. It only seems to crash when I click on my laptop in the devices menu or when I open the systems tab
S
  • SteveZeng
  • Author
  • 1 reply
  • April 21, 2021
I have found the issues, and already reported to Razer. I know how to solve this temporary, hope it can help you mate. You might want to press on start button and search for "Color management" , enter this application and delete or turn off all your custom profile. I know this because I calibrated my display and so the Synapse system confits with color management profile and Crash all the time. If you still not sure how to solve this, contact me through my mail (stevezeng007@gmail.com). You should solve it ASAP, if don't, it will drive your Fans speed to 4300rpm, and you are not able to lower it down until you stop the program using task manager. Hope this will help.
C
I got the same issue as it is not going compatible with it. Every time I click on something and I go sign out.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings