Hello i come because i jjust installed again synapse to see what was the sens of my mouse but for an obscur reason synapse 4 seems to dont detect my mouse whatever the usb port i used to plug my mouse ( a deathadder essential white ) and i dont think its a fake one since it was detected on the previous version synapse 3 any idea ?
Question
mouse not detected anymore by synapse
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- Razer Support
Hello
Let me assist you with your mouse. Can you uninstall your mouse drivers by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue.
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