My Blackshark V2 Hyperspeed always starts quieter on boot up until I change EQ profiles | Razer Insider
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Question

My Blackshark V2 Hyperspeed always starts quieter on boot up until I change EQ profiles

  • May 17, 2025
  • 2 replies
  • 188 views

Every time I boot up my computer, my wireless headset starts quiet, and then doesn’t kick into its full loudness until I swap EQ Profiles in the Synapse app. This workaround works every time but it’s also annoying that it doesn’t this because then I have to keep synapse on my computer just to do this every time I play.

I’d love to truly just turn the headphones on and have them work. Anyone else notice this issue?

2 Replies

Razer.Ten
  • Razer Support
  • May 23, 2025

Hey ​@dailyLavenderGraycity366,

Can you test the headset on another computer to check if the issue persists? Please also send a PM with the serial number so I can verify it in our system and check for applicable troubleshooting steps that might address the audio issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.


headPearlAquabyte165

I have exact same problem, Blackshark V2 Hyperspeed boots up more quiet (as of all EQ is set to negative values???) until I click or go through EQ to make it sound fine. updating dongle/headset didnt help