No confirmation about order

Hi, I need help, I ordered razer headset 18.03.2020 and paid with my credit card. Money were taken from my bank account and I still didn’t get any confirmation about my order, I tried to contact Razer throgh mail two times but still didn’t get any reply, I’m from Poland so I don’t know how I can get in touch with them, I understand situation over the virus but I just want to know if everything is alright with my order and what’s with my money. Thanks for help