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No internet

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Hi everyone, my Lazer laptop is able to detect wireless networking, however it's No Internet, while my mobile and other devices can connect to it. I have tried Troubleshooting, but no luck. Any help would be very appreciate!
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0V3R_K1LL
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Userlevel 7
placethinkGreenLizard422
Hi everyone, my Lazer laptop is able to detect wireless networking, however it's No Internet, while my mobile and other devices can connect to it. I have tried Troubleshooting, but no luck. Any help would be very appreciate!

Run these two commands in CMD as administrator. See if these help.

ipconfig /release
ipconfig /renew
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Hi OV3R, thank you for your reply. I have tried them, the result shown in the pic and still no luck.
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FiszPL
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Do ipconfig /all, post results here.
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FiszPL
Do ipconfig /all, post results here.

Hi, the result is shown in the pic, thanks Fisz!
1 Attachment
Sye_The-Vie
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Userlevel 7
Do you have other devices that connect to your home internet?

If yes, an issue with the laptop,
If no, keep reading~~~

thinking an issue with either

  • Your router
  • Connectivity with ISP

Turn off the router for 10 seconds and power it back on

If still no good, contact your ISP
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
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Sye_The-Vie
Do you have other devices that connect to your home internet?

If yes, an issue with the laptop,
If no, keep reading~~~

thinking an issue with either

  • Your router
  • Connectivity with ISP

Turn off the router for 10 seconds and power it back on

If still no good, contact your ISP

Hi, Many other people is using this router at this moment. Do you think I still need to try to restart it? or maybe I should try to contact the ISP, do you konw how to find my ISP provider? Thanks.
FiszPL
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Userlevel 7
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placethinkGreenLizard422
Hi, the result is shown in the pic, thanks Fisz!

That's all? There should be at least one NIC (network interface card) shown, even it's not connected.
Are you sure, that your NIC or wireless NIC is turned on? Or do you have proper drivers for it (I assume, that yes, because you see the wireless networks).

If other devices are working correctly, your ISP is not the problem. Maybe something with router (problem with leasing DHCP to your PC)? Try restarting it and check if the PC is connecting.
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FiszPL
That's all? There should be at least one NIC (network interface card) shown, even it's not connected.
Are you sure, that your NIC or wireless NIC is turned on? Or do you have proper drivers for it (I assume, that yes, because you see the wireless networks).

If other devices are working correctly, your ISP is not the problem. Maybe something with router (problem with leasing DHCP to your PC)? Try restarting it and check if the PC is connecting.

Restarted the router but still not working.
FiszPL
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Userlevel 7
Badge +1
Do a ipconfig /all > result.txt - it'll save whole output to result.txt file. Post the file here.
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FiszPL
Do a ipconfig /all > result.txt - it'll save whole output to result.txt file. Post the file here.

Hi Fisz, I have reinstalled Windows system, and it worked. Thank you so much for trying to help!
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