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Please help with this issue...

  • September 18, 2024
  • 1 reply
  • 11 views
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So, I just bought this Razer keyboard for my Lenovo PC. I simply just wanted a better keyboard and feels and sounds good when typing. However, since using this keyboard for a bit, I’ve noticed some issues. 1) The keyboard lights up when I turn the PC off, I have logged into Razer Synapse and selected “when display is turned off” but it doesn’t seem to work. 2) I’ve noticed that my PC has gotten a little slower. Watching YouTube, the videos are choppy and laggy at times. I’m not very technical about all of this. Just wondering if anyone knows what is going on.
 

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    1 Reply

    Razer.sushi.boi

    Hey, @onikloy1!

     

    For starters, you can repair your Synapse software. You can also reinstall your keyboard’s drivers by following the steps below:

     

    1. Press Windows + S on your device to open the Search bar.
    2. Type in “Device Manager” and hit Enter.
    3. Go to "Keyboards" or "Human Interface Device".
    4. Right-click on the Razer keyboard and select Uninstall device.
    5. Restart your computer to completely uninstall the drivers.

    The drivers will automatically reinstall after your computer restarts. If the issue still occurs, then drop me a PM along with its serial number so I can look for other workarounds.

     

    *Thread locked to curb conversation to PM.

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