Problem with pending transaction | Razer Insider
Question

Problem with pending transaction

  • 28 July 2023
  • 2 replies
  • 132 views

I bought yesterday in-game currency from Razer Gold, and it's still on pending, it didn't even charge my money. Also, I was looking for some other offers, and I didn't click on "confirm purchase", but they are on my transaction history and says it's on pending. Why are they in my transaction history on pending when I didn't buy it? And how much time I have to wait for my first transaction to success (that I actually bought)?

Thanks!


2 Replies

I think I have the same issue. When I press the “proceed to checkout” button to recharge genesis crystals, I just get stuck on a loading screen. It does not charge my Razer gold either. When I check transaction history, it shows transaction pending. It is so frustrating.

I'm writing ok

 

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