problems with razer viper 8khz | Razer Insider
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Question

problems with razer viper 8khz

  • May 6, 2025
  • 1 reply
  • 8 views

so i got the razer viper 8khz in like october-november and there is a problem with razer synapse and i unisntalled it because if i turn it on it ends up making then right side buttons(both of them) useless and they for some reason just stop working. does anyone know how to fix this cuz i wanna change the rgb and some settings
 

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1 Reply

Razer.Ten
  • Razer Support
  • 251 replies
  • May 8, 2025

Hey ​@hitRosyBrownx987,

Can you install Synapse 4 by following the steps from this article and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the issue with your side buttons.

 

 

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