Purchase transaction cannot be found? | Razer Insider
Skip to main content
Question

Purchase transaction cannot be found?

  • February 15, 2025
  • 1 reply
  • 81 views
B

I'm having trouble reloading Razer Gold, it keeps telling me "This purchase transaction cannot be found" and I can't seem to find much of a solution. Any help?
 

    Did this topic help you find an answer to your question?
    This topic has been closed for replies.

    1 Reply

    Razer.sushi.boi

    Hello there, ​@buzzStizzaGARNET542!

     

    For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings