Purchase transaction cannot be found? | Razer Insider
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Purchase transaction cannot be found?

  • February 15, 2025
  • 1 reply
  • 80 views
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I'm having trouble reloading Razer Gold, it keeps telling me "This purchase transaction cannot be found" and I can't seem to find much of a solution. Any help?
 

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    1 Reply

    Razer.sushi.boi

    Hello there, ​@buzzStizzaGARNET542!

     

    For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

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