Razer Basilisk V3 Mouse randomly started scrolling to the right | Razer Insider
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Question

Razer Basilisk V3 Mouse randomly started scrolling to the right

  • February 6, 2026
  • 1 reply
  • 1 view

technoIcterinevine981

Hi all,

I got this mouse about 5 weeks ago.

Just now it started scrolling to the right as soon as I tap on any page or hover over anything that can be scrolled horizontally.

The mouse is clean, I have no macros or anything.

What the hell do I do to fix this?

I'm trying to work but it's impossible to get to the correct files and code properly.

FYI the mouse cursor doesn't move. It just scroll whatever the mouse cursor hovers over.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • February 6, 2026

Hi ​@technoIcterinevine981,

Please bear with me for a bit. Can you uninstall your mouse drivers by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the scrolling issue you're currently experiencing.


*Thread locked to curb conversation to PM.