- 2022 Apr -
- First purchase via official Singapore website
- 2022 May -
- Issue: Couldn't start the laptop. Charger dock led was on and seemed to be working fine.
- Customer Service Contact: Contacted customer service and needed to send it over to Singapore. I live outside of Singapore and Razer only bears the cost of logistics within Singapore. So I needed to bear the logistics back and forth between Singapore and permanent residential address.
- 2022 June -
- I sent the laptop back and Razer received the laptop. Problem identified as mother board related issue. Until push for RMA process , the customer service was adamant about conducting the repair when the repair unit was out of stock, expecting me to wait till they got the replacement unit back in stock.
- In short, they agreed to send the new laptop and received it during late June.
- 2022 Oct -
- Got the same issue AGAIN yesterday with the new laptop Razer sent in June. Laptop not starting, charger dock led working fine.
Razer Blade 14 2022 | Laptop not starting | Recurring issue
This is one of the worst experience I have ever had with the laptop / tech products. Please note that my primary use is for coding and gaming.
Here's my timeline with Razer Blade 14 RZ09-0427x (Full HD 144Hz -GeForce RTX 3060 - Black).
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