Hello I’m at my wits end and need this laptop to work. I was doing my blender assignment when suddenly the whole screen turned black. I connected it to an external monitor which worked at first and updated everything + did almost every method show online (removing ram, battery, cmos, changing to dgpu). When I changed it to the dgpu on the bios it no longer displays on my external monitor. I don’t know what to do anymore and was hoping someone could help me.
Question
Razer Blade 15 (2023) Black Screen
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- Razer Support
Hey there,
I understand that your laptop screen suddenly went black while you were working on a Blender assignment. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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