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Razer deathadder v3 connect issue

  • February 2, 2026
  • 1 reply
  • 9 views
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My razer deathadder v3 recently always not connected when turn on PC. Keyboard and headphone still work fine. Mouse icon doesnt show up and I have to plug and unplug 3, 4 times before it connect and mouse icon appears, restart pc doesnt fix. I have tried on all usb port, the led light of dpi on the mouse is on. Is this window 11 problem or my hardware falling ? My mouse is 1 year old
 

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@bestPearMYSTICTOPAZ520 

     

    I understand that you're having a connection issues with your Razer Deathadder V3. Please try these troubleshooting steps below to help resolve the issue:

    • Verify Windows is up to date.

    • Connect your mouse directly to the PC and not a USB hub.

    • Update the firmware on your mouse if it is on the list.

    • Check if a software is causing the issue by closing all Razer apps and software.

      Razer Synapse on the system tray

    • If closing Razer Synapse fixed the issue, reinstall your mouse drivers, and perform a clean reinstall of Razer Synapse.

    • Test your mouse on another PC and verify if the issue still exists.
       

    If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase/receipt in PDF format so I can check its warranty details for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!



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