Razer Deathstalker V2 Pro Problems | Razer Insider
Question

Razer Deathstalker V2 Pro Problems

  • 8 February 2024
  • 1 reply
  • 71 views
Fuchsiasharpside615

Hi guys. I have bought Razer Deathstalker V2 Pro TKL today. However, i had 2 problems.

First one: I can not use the keyboard while charging if i do not plug the dongle. Is that normal?

Secondly: I was trying to update the firmware of it via Razer Firmware Updater. I have completely updated the dongle first. However at the second stage, i connected my keyboard via type c to the PC. It finished the update but it did not say update finished succesfully. I waited for 5 minutes and nothing. It was stuck. Afterwards i closed it and relaunch the updater. It started to charging. However the updater did not recognize the device as if it is plugged via type c. The switch was on 2.4 ghz at that time. After many trials, i switched it to off. As soon as i did it updater perceived the usb cable. Afterwards it said no need for update. Will it create any conflict?

1 Reply

X

make sure you switch the power to “off” if you want to use the cord for power this will fix both issues… haha ;) it seems you figured that out at the end of the post.

heres a pro tip that most people dont do…. READ THE MANUAL WHEN YOU BUY SOMEHTING NEW. this would have saved you the headache and told you to put it in off mode when plugging in. im pretty sure the updater tells you to put it in off mode when it says to plug the device in. Americans are so used to not reading things 

and no it shouldn't cause a conflict cause it never finished the update 

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