not even joking when i say my water bottle CAP accidentally hit one side of my earbuds while i was drinking water and my music disconnected. Tried to pair it again but it just wouldn't work.

The controls all work eg double tap and the voices work and beeps work as i cab hear them. sometimes i can hear the pairing sound and power on sound but my phone just cannot detect that one side.

there was also a weird crackling sound for a bit when i opened my case with the earbuds inside it. its gone now but it still wont work.

Any ideas on possible solutions or problems? I've already looked at the razer website.