1st one approx 3mths ago, the mystery/surprise gift was not shipped with my order. No big deal but when contacted via telephone by a "random Survey" person asking about the order and made aware of the problem, the person chose to do nothing when saying he would. Life goes on....
2nd order... I'm short shipped a kunai fan and the free gift again being XMAS wrapping paper. When contacting the Razer support team, they take ZERO responsibility and are directing me to work with my cre4dit card company to get my $60 back because a credit for their mistake is outside their capabilities.
Am I the only guy getting screwed by Razer shipping and their customer service team?
I'm having super great experience with Razer shipping, being on time, constant 'someone will contact you in x hours' answers (no one does). And to top it off a missing laptop!