hi all, i have found a problem with the new synapse v 3 20240108
it starts up 1 time and finds all my devices asks for a pc restart, then after the restart, it wont start synapse at all after that.
ive done a complete uninstall and re install the same problem.
So ive have tried the new beta synapse 2024
it loads up finds all my devices apart from 1, this is
Razer Tartarus v2 and it cant find it.
any advice please
I have the same problem
Hmm, that’s odd. The Tartarus V2 should be supported in the beta. Please submit feedback in the New Synapse Beta using the feedback tool.
I also have the same problem. Since the update to 20240108, Razer Synapse has been unable to start at all.
Hey!
Since the 20240108 update it turns out you can only open Synapse if you have 5 devices connected at once MAX. Most definitely a bug.
If you have less than that already and it’s occuring, I’d probably try and re-install it.
Elite
hi all, I can confirm that it is a software problem. My opinion
I disconnected 3 device's from my system, clicked on open synapse 3, and it opened 1st timk allke.
I suggest that you create a report to Razer and bring this to there attention for a fix.
I also suggest in the meantime that if you need to run synapse 3 , to either disconnect as many devices to bring the amount connected is 5, or install a early version of synapse .
I will also up date my ticket to razer with this info, but I think thay might all ready know of this
good luck all
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