Razer X Chroma just doesn't work.

After buying two of these headphones, I run into the same issue. I tried all of the suggested fixes, and none of them work. I don't even know where to speak to actual support because they replaced it with AI. My headphones will randomly disconnect for a few minutes before saying power on, and working for the next 10-15 before the cycle restarts. I'm genuinely fed up with this just not working. It'll be fine the first couple weeks after buying, then this happens. Anything work for yall?