After buying two of these headphones, I run into the same issue. I tried all of the suggested fixes, and none of them work. I don't even know where to speak to actual support because they replaced it with AI. My headphones will randomly disconnect for a few minutes before saying power on, and working for the next 10-15 before the cycle restarts. I'm genuinely fed up with this just not working. It'll be fine the first couple weeks after buying, then this happens. Anything work for yall?
Question
Razer X Chroma just doesn't work.
This topic has been closed for replies.
- I am the Lightbringer
Hi
Sorry to hear about your experience with our Support Team. I’d be happy to help with the random disconnections.
Could you send me your headset’s serial number and a quick list of the troubleshooting steps you’ve already tried? This will help me check for model-specific solutions and avoid repeating steps.
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